SPA ETIQUETTE

GIFT VOUCHERS

Temple Day Spa’s gift vouchers are valid for 3 years from the date of purchase.

To secure a booking, you must provide the voucher number.

Cancellations require 24 hours notice. Please see full terms in the below Cancellations + Change Policy.

Vouchers are non-refundable, non-transferrable and non-exchangeable for cash. Temple Day Spa are not responsible for loss or theft.

Gift vouchers can be redeemed at any Temple Day Spa location.

ARRIVAL TIME

We ask that you arrive 15 minutes prior to your scheduled appointment time so that you can complete our consultation form, use the restroom and ease into our facilities.

CANCELLATIONS + CHANGE POLICY

Please give at least 24 hours’ notice for changes or cancellations of your treatment to avoid charges.

No-shows or late cancellations on Saturdays incur a 100% fee, and 50% on weekdays.

If we do receive 24 hours notice, we will credit your account for the amount of the booked treatment so you can rebook at a later date. Account credits do not expire.

Bookings require a credit card charge to hold your spot.

For Monday appointments or those after public holidays, cancel by noon of the last business day to avoid fees.

RESERVATIONS + BOOKINGS

For the best chance at securing your preferred treatments, especially multiple services, we suggest booking ahead.

While we often accommodate same-day bookings, advanced notice is best.

Full payment is required when booking due to high demand, and please note that payments made by credit card are non-refundable.

MEDICAL HISTORY

When booking, please inform our Receptionist if you’re pregnant; we recommend massages only after the first trimester but offer alternative treatments for early pregnancy.

Also, alert us to any allergies or medications that could affect your service to ensure your safety.

SPA ENVIRONMENT

Our spa is a sanctuary of tranquility. Please contribute to the serene atmosphere by refraining from using mobile phones, smoking, and avoiding attendance under the influence of non-prescription drugs or alcohol.

PREPARING FOR TREATMENT

Men planning to receive a facial should shave a few hours prior for maximum comfort and benefit. Our facilities include a locker room, bathroom, and a relaxation suite for your convenience.

WHAT TO WEAR

We provide disposable underwear, gowns, wraps, and slippers for your use. Feel free to wear personal undergarments or swimwear for hydro treatments if that’s more comfortable for you. All necessary amenities are supplied for your treatment.

CHILDREN

To ensure safety and preserve our spa ambience, children under 16 are not allowed in the spa. They may accompany an adult in the reception for voucher purchases or bookings but must not be left alone or disturb the peace.